Verifying your Email Address

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Q: Why should I “verify” my email address?

A: EVO uses email to communicate the status of your entry to you; organisers may wish to communicate with you regarding your entry; organisers may also issue bulletins, such as Final Instructions, by email. If your email address is not “verified”, then there is no way of being sure that emails are actually reaching the intended person. And if your email address is invalid, you will not be able to receive a reminder of your password, should you forget it. At the moment, if your email address is not verified you CAN still use EVO to enter events, but this will change soon, and you will no longer be able to enter events if your email address is invalid, or has not been verified.


Q: How do I verify my email address?

A: When you first register, EVO automatically sends an email, to the address you just registered, with a “verification code”. This email should arrive within a couple of minutes, at most. It contains a “link” which you can click on, which will pass the verification code back to EVO; or, you can copy and paste the verification code into the “Verification Code” box on EVO's home page and verify online.


Q: What is the verification code?

A: It's nothing special – it's just a random string of characters. But since it is ONLY sent to you by email, it proves that the email from EVO did reach you.


Q: EVO tells me that my email address is not verified, and that the verification code has expired!

A: The verification code must be used within 3 days. If it isn't, you will have to request a new verification code. Click on “Email new verification code” to do this and a new verification code will be emailed to you immediately.


Q: I have done this, but I have never received a verification code by email!

A: EVO is unable to deliver the email to you; this may be because you registered using an invalid email address, or your email account may no longer be valid. Check that your email account is valid, or change your registered email address – see below.